Lofton's DNA Plumbing, Drain Cleaning & Restoration (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when you contact us, request a quote, or use our website at www.loftonsdnaplumbing.com.
Information We Collect
We collect information you voluntarily provide, including your name, phone number, email address, service address, and details about your plumbing or restoration needs. This may occur through our contact forms, phone calls, or text message interactions.
How We Use Your Information
We use the information we collect to:
- Contact you regarding your service request or appointment.
- Send appointment reminders and follow-up communications.
- Respond to your questions or concerns.
- Send you informational or promotional messages about our services (with your consent).
- Improve our website and customer experience.
Text Messaging and SMS Communications
By providing your phone number and opting in through our website or contact form, you consent to receive text messages from Lofton's DNA Plumbing, Drain Cleaning & Restoration. Message types include appointment confirmations, service reminders, follow-up messages, and promotional offers.
Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any text message. After opting out, you will receive one confirmation message and no further texts.
- For help, reply HELP or contact us at (470) 545-9090.
We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes. Your information is never shared with third parties for marketing without your express consent.
Cookies and Website Data
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may adjust your browser settings to decline cookies.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Third-Party Services
We may use trusted third-party services (such as scheduling or CRM platforms) to help operate our business. These partners are bound by confidentiality obligations and are not permitted to use your information for their own purposes.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information.
Contact Us
Lofton's DNA Plumbing, Drain Cleaning & Restoration
Atlanta, GA
Phone: (470) 545-9090
Email: info@loftonsdnaplumbing.com
Website: www.loftonsdnaplumbing.com